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Meet the Best ~ 32: Joseph A. Michelli
"Making a difference in your personal and professional life
Your Weekly StressTip
What would your life be like if you had a personal mentor
to guide you on a daily, weekly and monthly basis -- on
information products of your choosing?
Certainly your life is worth investing in yourself.
Here is a mentor who has recently touched our lives and we
are pleased to share him with you in this entry of Meet the
Introducing with appreciation and gratitude this month's
"meet the best" mentor Joseph A. Michelli.
Joseph A. Michelli came into our lives when we wanted
to learn more about moving from being transactional
handlers to trusted advisors in every aspect of our life.
The Starbucks Experience: 5 Principles for Turning
Ordinary into Extraordinary is a book about being the
best with less stress.
"With unique access to Starbucks personnel and resources,
Joseph Michelli isolated the 5 key leadership principles
that transformed an ordinary idea into an extraordinary
experience." [Book jacket]
Here are a few excerpts for your consideration...
"A sense of community -- and respect for one another -- is
increasingly rare in the modern workplace." [p. 32]
"Today, in what has been aptly called a knowledge and service
economy, each of us adds value to our business by enhancing
the customer experience. In return, customers offer our
business their loyalty and come to see us as trusted advisors
rather than just transactional handlers." [pp. 34-35]
"Starbucks began with a question: "What if you took the quality
coffee bean tradition and merged it with the charm and romance
of the European coffehouse?" Pose some "what if" questions
about your own business that could lead to new products and
services." [p. 195]
Read more >>>
Preview of Next Blog
Inspirational News You Can Use ~ XXXII