Wednesday, November 04, 2009

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From The Baum Group Collection
on eSolutions...
Meet the Best ~ 24

"Be mindful of your biggest challenges by being proactive and staying
proactive every day in your business life, in your personal life, and in
your professional life."

Your Weekly StressTip

What would your life be like if you had a personal mentor to guide
you on a daily, weekly and monthly basis -- on information products
of your choosing?

Certainly your life is worth investing in yourself.

Here are mentors who have recently touched our lives and we are
pleased to share them with you in this entry of Meet the Best.

Introducing with appreciation and gratitude this month's "meet the
best" mentors Allegiance, Inc.

Allegiance Inc. came into our lives when we wanted to learn more
about engagement in every aspect of our life.

Engagement: Winning the Battle for Customer and Employee Hearts
and Minds
, is a collection of papers about business engagement
written by Allegiance, J.D. Power and Associates, Pepper & Rogers
Group, Customer Think, and other thought leaders and industry

Here are few excerpts for your consideration...

"...the single and most important element necessary to
build and sustain trust.  Engagement implies
trust and you can't have authentic engagement in the absence
of a trusting relationship, one that possesses both character
(the right intent) as well as competence (the ability to do the
right thing)."  [p. 39]

"One of the biggest business growth opportunities today is to
focus on engagement.  Companies that make it fundamental
to their business cannot be touched by competitors.  They
enjoy more profits during tough times and grow faster during
good times.  It truly is an untapped opportunity..."  [p. 49]

"...Use Customer Feedback and Real-Time Attitudinal Data
to Understand Customer Emotions and Unlock New Growth"
[pp. 55-67]

Read more >>>

Preview of Next Blog
Motivational News You Can Use ~ XXIV

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